A receptionist at a small dental practice in Lafayette thought her termination was unfair. A few months later, the dentist who had hired her got slapped with a lawsuit claiming wrongful termination and emotional distress. The dentist was stunned. Not only did she believe she followed protocol, but she had no idea her general liability policy didn’t cover this kind of claim.
That gap in coverage? It’s called employment practices liability. And many dental offices in Louisiana are exposed without even realizing it.
Employment-related lawsuits can sneak up on you, especially if you think of your dental office as a family. In this real-life scenario, the office manager documented multiple issues with the receptionist’s behavior, but the termination still led to a claim. The dentist didn’t carry Employment Practices Liability Insurance (EPLI), and was forced to pay out-of-pocket for legal defense and settlement costs.
EPLI helps protect your dental office when current or former employees file claims related to their employment. That includes accusations of:
Wrongful termination
Sexual harassment
Discrimination (age, race, gender, religion, disability, etc.)
Retaliation
Invasion of privacy
This coverage helps pay for legal defense, settlements, and even court judgments.
Running a dental office means hiring and managing staff, which opens the door to possible disputes. Here are the most common types of employment claims:
Even when there’s documentation, fired employees may claim their dismissal was unjust.
Claims of bias around hiring, promotions, or treatment related to protected categories.
Unfortunately, even in smaller teams, inappropriate conduct can lead to lawsuits.
If an employee complains about work conditions or files a claim, then gets fired or demoted, it could be viewed as retaliation.
General liability policies protect against bodily injury or property damage. They don’t protect against employee-related lawsuits. That’s where EPLI comes in. Without it, your practice could face:
Legal fees
Settlement costs
Public reputation damage
Employee morale issues
EPLI usually includes coverage for:
Legal defense costs, even if the claim is baseless
Settlements or judgments
Claims from full-time, part-time, seasonal, and temporary employees
Some policies may also cover third-party claims (for example, a patient alleging harassment by a staff member).
Not all EPLI policies are the same. Dental offices in Louisiana should look for:
Clear definitions of covered claims
Retroactive coverage for previous incidents
Coverage for part-time and temporary staff
Limits that reflect your office size and budget
You’ll also want to consider if you need standalone EPLI or if it’s better as part of a business owner’s policy (BOP) or professional liability package.
You can’t control every workplace situation—but you can reduce risk. Start by documenting all employment decisions and following fair HR practices. Then, back that up with EPLI coverage that’s built for your dental practice.
At Kastner Insurance, we help dental professionals across Louisiana protect what they’ve worked hard to build. If you own or manage a dental office in Lafayette, Baton Rouge, Youngsville, Broussard, or anywhere in Acadiana, let’s talk about smart coverage that keeps your business on solid ground.
Founded in 2017, Kastner Insurance Group is a full-service, independent insurance broker based in Lafayette, LA. Our insurance agents specialize in offering a variety of insurance products tailored to individual and commercial needs, making sure clients receive personalized and comprehensive coverage options from a variety of insurance companies/insurance carriers.
With over 43 years of combined experience, the team at Kastner Insurance Group is dedicated to providing expert advice and exceptional service. They proudly serve professional offices and businesses across Lafayette city/parish, Youngsville, Broussard, Baton Rouge, New Orleans, Alexandria, Acadiana, and statewide in Louisiana.
Call us today or visit our website for a customized quote.
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