2 min read

We Are Hiring at TK Insurance!

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TKI Hiring 
⭐️We are growing! ⭐️
✅ Now hiring an Agent Support Associate 
✅ No cold calls
✅ Competitive base salary plus uncapped commission
✅ P&C License Required
TK Insurance is a fast paced, highly collaborative, client centered insurance agency looking for a new team member to grow with us.
Email your resume to INFO@INSUREWITHTK.COM

Role Description:

 Job Title: Agent Support Associate                                                                                 

Property & Casualty Insurance License Required

Salary Expectations Commensurate with Experience

  • Potential for Advancement
  • Performance-Based Bonus Opportunities
  • Full Time: Monday - Friday; 8am-5pm; 1 hour lunch
  • Paid Time Off 

Position Overview 

We are committed to providing exceptional customer service and with that, we are adding a support team member to our growing insurance agency. This role will be responsible for processing new business leads and existing business service requests - designed to support our existing Insurance Advisors; this role will not be responsible for bringing in new business. The ideal candidate will be highly organized, work well in a fast-paced, collaborative environment, have a proactive work ethic and be able to provide excellent customer service. 

Essential Responsibilities:

Duties and responsibilities can change or expand at any time.

  • Develop complete client profiles and applications for new and renewal business, under the direction of Agency Management
  • Use a client-focused, needs-based review process to identify client needs and educate clients about their specific insurance options
  • Design a unique insurance and risk management plan for clients that aligns with their specific needs, as assigned and directed by Agency Management
  • Establish rapport to build, expand and solidify customer relationships
  • Provide prompt, accurate, and friendly customer service when responding to requests from clients and insurance carriers
    • Requests can include responding to inquiries regarding insurance availability, account summaries, coverage explanations, eligibility, policy changes, transfers, claim submissions, billing clarification, etc.
  • Maintain day to day client and agency files with proper records, according to company procedures, in order to satisfy internal and external auditing requirements
  • Have superior product knowledge and be familiar with the specific products offered by the Agency's carriers
  • Manage workflow and adjust priorities as necessary
  • Maintain a strong work ethic with a total commitment to success each and every day


To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily as well as possess the following characteristics:

  • Excellent interpersonal skills 
  • Have a Learning/Growth Mindset
  • Excellent communication skills - written, verbal and listening 
  • Proficient with MS Office and Google Applications
  • Enthusiastic about the role insurance products play in helping people manage the risks of everyday life and recover from the unexpected
  • People-oriented
  • Exceptional organizational skills/Detail oriented
  • Ability to maintain a high level of confidentiality 
  • Self-motivated
  • Proactive in problem solving 
  • Dedicated to customer service 
  • Ability to work in a team environment 
  • Ability to efficiently multi-task 
  • Ability to effectively relate to a customer 
  • Valid Property and Casualty license (must have currently)
    • Company reimbursement for CE



For consideration, please submit your cover page, salary requirements and resume to INFO@INSUREWITHTK.COM.

Contact Thimmesch Kastner Insurance


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