2 min read

We Are Hiring at TK Insurance!

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TKI Hiring 
 
⭐️We are growing! ⭐️
 
✅ Now hiring an Agent Support Associate 
✅ No cold calls
✅ Competitive base salary plus uncapped commission
✅ P&C License Required
 
TK Insurance is a fast paced, highly collaborative, client centered insurance agency looking for a new team member to grow with us.
 
Email your resume to INFO@INSUREWITHTK.COM
 
 

Role Description:

 Job Title: Agent Support Associate                                                                                 

Property & Casualty Insurance License Required


Salary Expectations Commensurate with Experience

  • Potential for Advancement
  • Performance-Based Bonus Opportunities
  • Full Time: Monday - Friday; 8am-5pm; 1 hour lunch
  • Paid Time Off 

Position Overview 

We are committed to providing exceptional customer service and with that, we are adding a support team member to our growing insurance agency. This role will be responsible for processing new business leads and existing business service requests - designed to support our existing Insurance Advisors; this role will not be responsible for bringing in new business. The ideal candidate will be highly organized, work well in a fast-paced, collaborative environment, have a proactive work ethic and be able to provide excellent customer service. 


Essential Responsibilities:

Duties and responsibilities can change or expand at any time.

  • Develop complete client profiles and applications for new and renewal business, under the direction of Agency Management
  • Use a client-focused, needs-based review process to identify client needs and educate clients about their specific insurance options
  • Design a unique insurance and risk management plan for clients that aligns with their specific needs, as assigned and directed by Agency Management
  • Establish rapport to build, expand and solidify customer relationships
  • Provide prompt, accurate, and friendly customer service when responding to requests from clients and insurance carriers
    • Requests can include responding to inquiries regarding insurance availability, account summaries, coverage explanations, eligibility, policy changes, transfers, claim submissions, billing clarification, etc.
  • Maintain day to day client and agency files with proper records, according to company procedures, in order to satisfy internal and external auditing requirements
  • Have superior product knowledge and be familiar with the specific products offered by the Agency's carriers
  • Manage workflow and adjust priorities as necessary
  • Maintain a strong work ethic with a total commitment to success each and every day

Qualifications/Requirements:

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily as well as possess the following characteristics:

  • Excellent interpersonal skills 
  • Have a Learning/Growth Mindset
  • Excellent communication skills - written, verbal and listening 
  • Proficient with MS Office and Google Applications
  • Enthusiastic about the role insurance products play in helping people manage the risks of everyday life and recover from the unexpected
  • People-oriented
  • Exceptional organizational skills/Detail oriented
  • Ability to maintain a high level of confidentiality 
  • Self-motivated
  • Proactive in problem solving 
  • Dedicated to customer service 
  • Ability to work in a team environment 
  • Ability to efficiently multi-task 
  • Ability to effectively relate to a customer 
  • Valid Property and Casualty license (must have currently)
    • Company reimbursement for CE

 

Interested?

For consideration, please submit your cover page, salary requirements and resume to INFO@INSUREWITHTK.COM.

Contact Thimmesch Kastner Insurance
 

 

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