Dr. LeBlanc thought everything in her Baton Rouge dental office was covered. Her equipment was insured, the building was in good shape, and she hadn’t had a claim in years. But when a power surge fried her imaging system and shut down her exam rooms, she realized her policy didn’t include equipment breakdown coverage—or business interruption. That meant everything from canceled appointments to replacement costs came out of pocket.
She’d been running her practice for years without reviewing her insurance. Turns out, that kind of neglect isn’t just risky—it’s expensive.
If you own or manage a dental office in Louisiana, here’s why reviewing your commercial insurance isn’t a “maybe.” It’s part of keeping your practice healthy.
Sure, your office is spotless, modern, and runs on schedule. But under the surface, your practice is juggling more liability than most small businesses:
Expensive imaging and treatment equipment
Sensitive patient data and HIPAA requirements
Employee injury risks
Steady foot traffic and potential slip-and-fall scenarios
Malpractice and professional liability concerns
Without the right coverage in place, one unexpected event can shut you down—or worse, drain your business finances completely.
Ignoring your insurance isn’t like skipping a cleaning—it’s more like leaving decay untreated. It may look fine on the outside, but eventually, the damage shows up.
Outdated policies often exclude key coverages. Common gaps for dental offices include:
Equipment breakdown
Cyber liability
Employment practices liability
Flood or windstorm damage (especially in Louisiana)
If your policy hasn’t been updated to reflect new equipment, renovations, or additional staff, your claim might not be paid. That’s a painful surprise when you’re expecting help.
Without business interruption coverage, you may have to cover payroll, rent, and refunds on your own during a closure.
Adding new procedures or expanding services without updating your professional liability coverage could leave you exposed.
If you’ve hired new staff or changed your employment setup and haven’t updated your workers’ comp, you could face audits, fines, or worse—denied coverage if an employee gets hurt.
At a minimum, your policy should include:
Commercial property insurance (equipment, furnishings, building if owned)
General liability (slip-and-falls, visitor injury)
Professional liability (malpractice or negligence claims)
Business interruption insurance
Workers’ compensation
Cyber liability (especially important with digital patient files)
Employment practices liability (for hiring, firing, or HR-related issues)
Each dental practice is different. Whether you're in Lafayette, Baton Rouge, or Alexandria, your risk profile changes based on staff size, building ownership, and procedures offered.
You should review your coverage at least once a year, or anytime something major changes, like:
New procedures added (e.g., implants, cosmetic dentistry)
Renovations or expansions
New equipment purchases
More employees or office locations
Moving into a new building or buying one
Insurance isn’t a set-it-and-forget-it product. A healthy practice needs regular maintenance, just like your patients’ teeth.
A good insurance agent will walk you through:
Your current policy and coverage limits
Your building and contents value
Business income calculations
Recent changes in operations or services
Hidden exclusions or outdated policy language
And unlike a pop-up online quote tool, a real review makes sure your policy actually works when something goes wrong.
At Kastner Insurance, we specialize in protecting professional dental offices across Louisiana. From New Orleans to Shreveport, we help dentists make sure their insurance policies keep up with their growing practices.
If you haven’t reviewed your dental office coverage recently, now’s the time. We’ll make sure nothing’s been missed—so you’re protected, not just patched together.
Founded in 2017, Kastner Insurance Group is a full-service, independent insurance broker based in Lafayette, LA. Our insurance agents specialize in offering a variety of insurance products tailored to individual and commercial needs, making sure clients receive personalized and comprehensive coverage options from a variety of insurance companies/insurance carriers.
With over 43 years of combined experience, the team at Kastner Insurance Group is dedicated to providing expert advice and exceptional service. They proudly serve professional offices and businesses across Lafayette city/parish, Youngsville, Broussard, Baton Rouge, New Orleans, Alexandria, Acadiana, and statewide in Louisiana.
Call us today or visit our website for a customized quote.
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