Angela had been working as a real estate broker in Lafayette for over a decade. She’d seen it all—booming markets, panicked buyers, and high-stakes closings. One afternoon, after helping a couple buy their dream home, she got an email. The buyers were claiming she’d misrepresented a zoning issue. They were threatening legal action. Angela had done her job by the book—but that didn’t stop the stress from building. Fortunately, she had Errors & Omissions Insurance, and it turned a potential disaster into a manageable claim.
Errors & Omissions (E&O) insurance helps cover legal fees and damages if you're accused of making a mistake or leaving something out in a professional service. For real estate brokers and agents, this could include incorrect disclosures, miscommunication during a transaction, or even perceived advice that leads to financial loss.
In a fast-paced field where deals happen quickly and clients rely on your expertise, E&O coverage acts as your financial safety net.
Real estate transactions are detailed and emotionally charged. Clients are investing a lot—sometimes their life savings. That pressure means even a small oversight can become a major issue.
Even with contracts and disclaimers, misunderstandings can happen. If a buyer believes you didn’t disclose something important—even if you did—you might face a lawsuit.
Defending yourself in court, even for a claim that turns out to be baseless, can cost thousands. E&O helps with attorney fees, settlements, and other related costs.
Having E&O coverage in place shows clients and partners that you take your responsibilities seriously. It helps protect your name while also covering the financial burden of a claim.
E&O insurance typically covers:
Professional mistakes or oversights
Misrepresentation (even if unintentional)
Breach of duty
Missed deadlines or paperwork errors
Failure to disclose important facts
It’s not a catch-all. E&O won’t help with:
Intentional fraud or criminal activity
Physical injuries or property damage (that’s general liability)
Employment disputes (that’s EPLI)
Damaged business property (that’s commercial property insurance)
The legal and real estate environments in Louisiana are unique. There are different rules on title transfers, flood zones, and property disclosures. That’s why it’s important to work with an insurance advisor who understands Louisiana-specific risks.
If you’re a real estate broker, independent agent, or manage a real estate office, E&O isn’t optional—it’s part of doing business responsibly. Even newly licensed agents should consider it. No matter your experience, all it takes is one upset client to find yourself in court.
When shopping for an E&O policy, pay attention to:
Claims-made vs. occurrence policies: Claims-made policies only cover claims made while the policy is active. Occurrence policies are less common but may offer broader peace of mind.
Coverage limits: Make sure your limit is high enough to cover worst-case scenarios.
Deductible amounts: A lower deductible might mean a higher premium—but it also means less out-of-pocket if something goes wrong.
At Kastner Insurance, we understand the legal, financial, and emotional toll a claim can take. We work with brokers and agents throughout Southern Louisiana—whether you're based in Baton Rouge, Lafayette, or anywhere in between.
Our independent agency model means we’re not tied to one carrier. We find the best fit for your needs, and we adjust coverage as your business grows.
Your clients trust you to guide them through major life decisions. E&O insurance is what helps you stay focused on delivering great service—without the fear that one bad transaction could ruin everything.
If you're unsure whether your current policy is strong enough—or if you're just getting started—we're here to help.
Founded in 2017, Kastner Insurance Group is a full-service, independent insurance broker based in Lafayette, LA. Our insurance agents specialize in offering a variety of insurance products tailored to individual and commercial needs, making sure clients receive personalized and comprehensive coverage options from a variety of insurance companies/insurance carriers.
With over 43 years of combined experience, the team at Kastner Insurance Group is dedicated to providing expert advice and exceptional service. They proudly serve professional offices and businesses across Lafayette city/parish, Youngsville, Broussard, Baton Rouge, New Orleans, Alexandria, Acadiana, and statewide in Louisiana.
Call us today or visit our website for a customized quote.
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