3 min read
Errors and Omissions (E&O) Insurance: Why Every Louisiana Real Estate Broker Needs It
When Steven opened his real estate brokerage in Lafayette, he knew contracts and paperwork would be part of the business. But after a...
3 min read
Levi Kastner
May 1, 2025 6:43:22 PM
When the storm rolled in, no one at Riverbend Realty thought it would be more than a heavy rain. But as floodwaters crept into their Alexandria office, the power shut down, the server crashed, and agents scattered to work from home with no clear plan. It was days before they could access client records, listings, or close on pending deals. Without any business income coverage in place, every hour offline meant lost commissions, missed closings, and mounting expenses.
Business income coverage—sometimes included in a Business Owner’s Policy (BOP)—helps replace lost revenue when your operations are interrupted due to a covered event. For real estate brokerages in Louisiana, that might mean flooding, a hurricane, fire damage, or even vandalism that shuts your doors unexpectedly.
Unlike property insurance, which covers physical damage to your office, business income insurance steps in to help keep cash flow steady when you’re forced to pause operations.
Real estate is all about timing, momentum, and transactions. When your systems go down or your office becomes unusable, deals stall—and so does your revenue.
Whether it's a first-time homebuyer or a commercial lease negotiation, your clients expect access to their agent. If your phones are down or your team can’t access records, your firm’s reputation suffers quickly.
If your brokerage depends on closed deals to pay bills and support agents, any pause in business can hit hard. Business income insurance helps cover ongoing expenses during that downtime—like salaries, rent, and even taxes.
From Alexandria to Baton Rouge, storms and floods are a fact of life. You might not be able to stop them, but you can put protections in place to keep your business running when they hit.
Business income coverage kicks in after a covered property loss interrupts normal operations. Here's what it can help cover:
Lost income based on past financial performance
Rent or lease payments for your office space
Employee wages (including admin and licensed agents)
Loan payments or ongoing business expenses
Temporary relocation costs if needed
It's not a blank check. Business income insurance doesn’t replace losses from:
Slow market conditions
Pandemic-related closures (unless endorsed)
Utility failures not caused by covered damage
Losses beyond the covered period of restoration
No two brokerages are the same. A boutique firm with a single office in downtown Baton Rouge has different needs than a multi-location agency serving clients across Southern Louisiana.
Work with an insurance provider who understands how real estate agencies operate. They can help you evaluate your income, expenses, and risk exposure to build a policy that fills in the right gaps—without overpaying for what you don’t need.
Some endorsements real estate firms may want to add:
Extra Expense Coverage – For costs beyond lost income, like renting office space temporarily or setting up remote systems
Utility Services Endorsement – To cover losses from power outages caused off-premises
Civil Authority Coverage – If your firm is forced to close because of government orders
In the event of a claim, your insurer will expect documentation to support your income loss. Keep records of:
Monthly income reports
Payroll documents
Business tax returns
Office rent or mortgage payments
Being organized before disaster strikes makes recovery faster—and smoother.
Short answer: yes. Real estate operations depend on uptime. Business income insurance acts like a financial shock absorber during those unexpected interruptions that could otherwise wipe out a month (or more) of income.
Even if you’re a lean team with a digital-first setup, losing access to files, closing tools, or your local office still comes with a cost. Recovery isn’t just about rebuilding walls—it’s about getting deals back on track.
Business income coverage isn’t just another box to check on your commercial policy—it’s the lifeline that helps keep your agency moving when disaster strikes. Real estate clients expect their agents to be responsive and steady. This type of insurance helps make sure you can be—no matter what happens.
If you run a real estate firm in Alexandria, Baton Rouge, Lafayette, or anywhere in Southern Louisiana, Kastner Insurance can help you review your current policy and build in the protections that matter most.
Founded in 2017, Kastner Insurance Group is a full-service, independent insurance broker based in Lafayette, LA. Our insurance agents specialize in offering a variety of insurance products tailored to individual and commercial needs, making sure clients receive personalized and comprehensive coverage options from a variety of insurance companies/insurance carriers.
With over 43 years of combined experience, the team at Kastner Insurance Group is dedicated to providing expert advice and exceptional service. They proudly serve professional offices and businesses across Lafayette city/parish, Youngsville, Broussard, Baton Rouge, New Orleans, Alexandria, Acadiana, and statewide in Louisiana.
Call us today or visit our website for a customized quote.
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